You can buy and use H&M Gift Cards in all H&M physical stores in Mainland China.
In current H&M Online shop, the Gift Card cannot be used or making balance checking. We hope to provide these functions soon in the H&M Online shop as well. You may check your card balance in any H&M physical stores in Mainland China.
In H&M physical stores you can use your H&M Gift Card to make full, or partial payments. Your desired amount will be deducted from your card and any remaining balance will be displayed on your receipt.
To top-up your H&M Gift Card, visit any H&M physical store.
Do you have an unused H&M merchandise card, got when making a return recently?
Unfortunately this card can no longer be used for payment on the new online shop,but you will receive the amount of refund in your H&M Gift Card you used for the products purchase with the help of our Customer Service by contacting them by telephone on 4008-215-500 or by online customer service on hm.com.cn, H&M App and WeChat Mini Program “HM Online Store”.
H&M Gift Card or H&M Merchandise Card cannot be exchanged for cash.