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  • Delivery costs, discount codes and membership vouchers are not confirmed until you've reached the checkout.

    You may return your order provided that the items which you wish to return are received by us no later than 30 days from the date of you ordered items. return and refund policy

The underlined price is the guiding price for the initial brand of an items or the sales price that the items has shown before, not the original price.

New Members get a ¥30 off ¥300 voucher when they join!

After You registered to H&M Membership, the system will issue a 30 off 300 offer vouchers (“the offer”) to Your membership account. To secure the correctness of offer, the offer shall be delayed and issued to You within 24 hours, that is You will not enjoy this offer to purchase on the date you registered. In any unexpected occurrence where the offer is not received by the Member within 24 hours, the Member can contact H&M customer service to check the status of the offer issuing.You can find the detailed terms and conditions, including the valid time and expiration date in the offer information page.

H&M size guide has been updated!

Your feedback is important to us. We have updated our sizes for a better shopping experience. The current H&M garments will be measured by NEW sizing.

During the transitional period, we will have garments labelled in either old or new sizing, it only affects the label info and the product size is the same as you choose when ordering. If you have any questions regarding your order, please call us at 4008-215-500 or contact our online customer service.

DELIVERY

Standard delivery 10 RMB (for members, free shipping over 199 RMB, free for plus members) 2-7 days.

RETURN AND REFUND

You will need to arrange the return shipment to us yourself and bear the cost for the courier. Find out more about returns and refunds here. You will not get a fa piao unless you request it. Find out more about fa piao here