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CONTACT US
You are always welcome to get in touch with us.

H&M Customer Service does not handle inbound payments to H&M. We will never call you asking for payment information. We will also never ask you to give personal information via email.

If you ever receive an email asking you to give specific personal data via a link, do not reply to this email and do not click on the link. Delete the email immediately.

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上海工商   沪公网备案 沪ICP备09046754号 网购(订餐)大家评

Dear H&M Member, recently we have the following service updates:

- From September 8, 2020, we provide to H&M Members the service of rating and reviewing puchased products on H&M China site (hm.com.cn), H&M APP and Wechat mini program "HM Online Shop".

- From September 8, 2020, we integrate H&M Tmall Official Flagship Store into our H&M Membership Loyalty Program. You may register and use your H&M Membership, accumulate your membership points and enjoy your membership benefits in H&M Tmall Official Flagship Store.

 

Therefore, we've updated following legal terms. You may click each link to read the detailed content:

-Online Shopping Terms and Conditions;

-H&M Membership Terms and Conditions; and

-Personal Information Protection Policy (adding the type of your personal information we will collect and process and the way you could execute relevant rights of personal information, etc. due to the above service updates).

If you agree to the foregoing updates of legal terms, please click the "Accept" button below and continue using our online services.

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