Not a member yet?
How it works.
It's a digital membership in your H&M app or at hm.com.cn. Collect points, get bonus vouchers, exclusive deals, free standard delivery when you shop for ¥199 or more.
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How to join.
Become a member by signing up in our official H&M account in WeChat, at hm.com.cn or in the H&M app. If you're already a member your account will automatically be upgraded when you accept the new terms and conditions. If you have a regular customer account at hm.com.cn, then simply upgrade to a membership.
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Gather points in a better way
Collect points everytime you shop and by completing your membership profile. For every 500 points earned, you'll get a bonus cheque that you can use for your next purchase!
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How to redeem your offers.
When shopping in-store, select the reward you'd like to use under the tab My Account in your smartphone and show it to the cashier. When shopping online, tick the box of the reward you'd like to use in the checkout, and your reward will automatically be applied to your payment option.
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Become a Plus member!
Earn more points — get more out of your membership! As a Plus member you'll get more benefits and perks such as free standard delivery and returns, free Click & Collect, exclusive experiences, unique access to special collections, surprise Plus offers and more!
The Membership
More — that's what our membership is all about. The more points you collect the better the perks become.
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Member benefits:
- Bonus vouchers
- Offers and discounts
- Free standard delivery when shopping for ¥199 or more
- Special member prices
- The membership is of course free of charge!
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Plus Member Benefits:
- Bonus vouchers
- Pre-access to selected sale
- Offers and discounts
- Free delivery
- Special member prices
- Shopping events
- Exclusive experiences
- Pre-access to special collections
- Surprise Plus offers
- The membership is of course free of charge!
What's new?
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All in one place
You can now find everything to do with your membership under My Account. View your membership card, orders and order confirmations in WeChat, at hm.com.cn or in the H&M app.
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GATHER POINTS IN A BETTER WAY
Collect points by shopping as well as updating your membership profile. Collect enough points and become a Plus member with more perks and benefits!
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BONUS VOUCHERS
For every 500 points earned you get a bonus voucher to use on your next purchase. That's our way of giving back to you.
Q&A.
About the H&M Membership
The H&M Membership is a completely free and digital membership where you can earn points in different ways, receive free delivery, get bonus vouchers as well as personalised promotions and discounts. Stay updated with all your offers by visiting your account page regularly to see what's new. Join today and enter our world of fashion!